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What step in the interview process are candidates the most dissatisfied with?
Answer B: Follow-up Communication
The biggest frustration candidates find within the hiring process is poor follow-up communication. According to a 2006 staffing.org survey, 82% of job seekers were dissatisfied or very dissatisfied with the follow-up communication they received. In addition, follow-up communication ranked highest as the area in the hiring process that needs the most improvement.
Best Practice: Keep candidates informed about next hiring steps and their status in the process.
(Source: The No. 1 Frustration of Your Job Candidates, by Yves Lermusi)
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